Legal
Privacy Policy
Last updated August 6, 2026.
This Privacy Policy explains how Roto Drains ("we," "us," or "our") collects, uses, and protects information when you visit rotodrainpro.com or contact us for plumbing services. By using our website or contacting us, you agree to this policy.
Information We Collect
When you fill out a form, call, or otherwise reach out, we may collect the details you provide — your name, phone number, email address, service address, and a description of the plumbing help you need. We collect this information only so we can respond to your request and provide service.
Like most websites, we may also automatically collect limited technical information such as your browser type, device, and general location, along with basic analytics about how visitors use our site. This helps us keep the site working and improve it.
How We Use Your Information
We use the information you provide to:
- Respond to your questions and service requests
- Schedule, perform, and follow up on plumbing work
- Provide estimates and communicate about your job
- Improve our website and services
If you check the consent box on our form, you agree that we may contact you about your request by phone, text, or email at the number and address you provide.
How We Share Information
We do not sell or rent your personal information. We only share it when necessary to provide service (for example, with a team member handling your job) or when required by law. Our website uses an embedded Google Map, which is subject to Google's own privacy terms.
Cookies & Analytics
Our site may use cookies or similar technologies for basic functionality and analytics. You can control cookies through your browser settings. Disabling them may affect how some features work.
Your Choices
You can ask us to update or delete the personal information you've shared with us, or opt out of non-essential communications, at any time — just contact us using the details below.
Contact Us
If you have questions about this policy or your information, reach us at:
Roto Drains 144 Marginal Rd, Herkimer, NY 13350 Phone: (207) 419-2600
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
Effective date: August 6, 2026.