Drain Cleaning & Clog Removal
Slow sinks, gurgling tubs, backed-up floor drains — cleared right, with the cause found, not just poked open.
Learn moreOneida County
The Copper City's spread-out mix of historic and mid-century homes throws every kind of drain and sewer problem our way.

Rome spreads out more than most Mohawk Valley cities, and that shapes the work. From the neighborhoods around Fort Stanwix to the homes near the old Griffiss base, out toward Delta Lake and the Erie Canal Village, the housing runs from proud pre-war homes to whole streets of mid-century ranches. We cover all of it from our Herkimer shop, a manageable drive west, and we've come to know the city's quirks block by block.
That mix of eras means we see two kinds of plumbing on the same day. The older homes near downtown carry aging sewer laterals and original drain lines; the mid-century neighborhoods that went up after the war have their own dated cast iron and water heaters long past their prime. Different problems, same phone number.
Most Rome calls start with a drain. A kitchen sink that won't clear, a tub filling to your ankles, a floor drain that burps up in the basement after a hard rain. Our drain cleaning service clears the blockage and tells you what caused it, because a clog that keeps coming back is usually a symptom of something bigger down the line. In the flatter parts of the city, drain lines with too little slope collect gunk over the years, and no amount of plunging fixes a pipe that simply doesn't run downhill the way it should.
When every drain in the house slows together, the trouble is usually the main sewer line, not any one fixture. In Rome's older sections, clay laterals and root intrusion are the usual culprits, and the heavy clay soil doesn't help. Our sewer line repair and replacement pinpoints the break or blockage and fixes it properly, so you're not calling back about the same backup every spring. Where it makes sense, we camera the line first so you can see the real condition of the pipe before deciding how far to take the repair.
Rome winters are no joke, and a dead water heater on a cold morning gets your full attention fast. Whether it's a leaking tank, a burnt-out element, a stubborn pilot, or just an old unit running out of years, our water heater repair and replacement sorts it out — electric, gas, or tankless. We give you the honest call on repair versus replacement instead of pushing the bigger ticket.
Plumbing emergencies don't wait for business hours. A burst pipe, a sewage backup, a heater flooding the utility room — our 24/7 emergency plumbers answer around the clock, and someone real picks up every time.
Here's what keeps Rome customers coming back: we're locally owned, fully insured, and upfront about cost before the work starts. The techs — Andrew, Jason, and Steve — show up ready, treat your home with respect, and get asked for by name once folks have met them. With 4.3 stars across our Google reviews, we've earned that the honest way.
Rome anchors the western end of our territory, right alongside Utica and the village of Whitesboro, so wherever you are around 13440, we're not far off. Got a problem you want a straight answer on? Reach us through the contact page.
When the drain quits or the water heater gives out, call (207) 419-2600.
Slow sinks, gurgling tubs, backed-up floor drains — cleared right, with the cause found, not just poked open.
Learn moreBackups, soggy yard spots, sewage smell — we find the break and repair or replace the line the right way.
Learn moreNo hot water, rusty water, or a leaking tank? We repair, replace, and install tank and tankless units.
Learn moreBurst pipe or sewage backup at 2 a.m.? A real person answers and we roll fast — 24/7, 365.
Learn moreTrusted by Neighbors
Real reviews from customers across Herkimer County and the Utica area — for technicians like Andrew, Jason, and Steve.
“I called this company in a sewer emergency we just recently had at our home. They answered right away and sent Jason out within the hour. Highly recommended. Professional and explained the whole process.”
“Thank you Roto Drains. I've experienced great, on-time service. The plumbers were very knowledgeable — they figured out exactly what the problem was, what caused it, and took care of it, explaining every step of the way. They work efficiently and clean, and I appreciate the reasonable pricing. A hard-working team that knows their job well. Very professional.”
“Andrew is a very kind and professional employee! He went right to the job and was finished in a very timely manner. I highly recommend Roto Drains!”
Local Questions
Fill out the form for a free estimate, or call (207) 419-2600 for 24/7 emergency service. We'll give you an honest ETA — no vague promises.
Tell us what's going on and we'll be in touch fast.
Call (207) 419-2600
Slow drain or flooded basement, midday or midnight — Roto Drains answers and shows up ready to work.