Emergency Plumber
Burst pipe or sewage backup at 2 a.m.? A real person answers and we roll fast — 24/7, 365.
Learn moreHerkimer County
Our home base. From the Historic Four Corners to the neighborhoods off German and Prospect Streets, no one knows Herkimer's plumbing like we do.

Our shop sits at 144 Marginal Rd, so when a drain backs up on German Street or a pipe lets go off Prospect Street, we're not driving in from another county. We're already here. Roto Drains was built in Herkimer, works in Herkimer, and answers the phone in Herkimer — a real person, any hour, every day of the year.
Herkimer is the county seat, and it wears its history in its plumbing. The blocks around the Historic Four Corners and the Herkimer County Courthouse are lined with Victorian and Colonial homes that have stood for a century or more. Beautiful houses. Complicated pipes.
If your house dates back a few generations, odds are good it still has some galvanized supply lines or a clay sewer lateral running out to the main. Galvanized pipe corrodes from the inside until your water pressure drops to a trickle. Old laterals crack, sag, and invite tree roots. Add the freeze-and-thaw cycle every Mohawk Valley winter delivers, and you get the split fittings and frozen lines we chase from November through March.
We see it on every street — the higher ground of West Herkimer, the older stretches near Mary Street and North Main Street, and the flats closer to the Mohawk River and West Canada Creek where basements take on water in a hard spring thaw.
Here's the short list of what we fix most in town:
From the college end near HCCC to the neighborhoods out toward the Herkimer Diamond Mines road, nothing in the village is more than a short drive from our door. That matters when water is running where it shouldn't. Our trucks are stocked to fix most problems on the first visit, so you're not waiting days for a part while your bathroom sits out of service.
We handle the whole system, too — not just drains. Water heaters, toilets, faucets, sump pumps, wells, septic. One call covers it.
Herkimer isn't only single-family houses. The village has plenty of multi-family rentals, plus the downtown storefronts around the Four Corners, and older commercial plumbing fails in its own ways — grease-packed kitchen lines, shared sewer laterals, fixtures run hard for decades. We work residential and commercial both, so a landlord with a backed-up two-family off Prospect Street and a shop owner with a flooded basement get the same quick, insured service. If it carries water or waste, we service it.
We're locally owned and operated, fully insured, and straight with you on pricing before the work starts — no surprise line items after the fact. Our techs, Andrew, Jason, and Steve, are the same faces you'll see around town, and folks tend to remember who showed up and got the job done right. In a place this size, that reputation is the only advertising that matters.
Neighbors nearby lean on us too. If you've got family or a rental over in Mohawk or Ilion, we cover those villages with the same fast response.
Backed-up drain, no hot water, a pipe spraying in the basement — whatever it is, we can help, and we can help now. Reach a real person 24/7 at call (207) 419-2600, or send us a note through our contact page. Roto Drains is proud to keep Herkimer 13350 running, one honest repair at a time.
Burst pipe or sewage backup at 2 a.m.? A real person answers and we roll fast — 24/7, 365.
Learn moreSlow sinks, gurgling tubs, backed-up floor drains — cleared right, with the cause found, not just poked open.
Learn moreBackups, soggy yard spots, sewage smell — we find the break and repair or replace the line the right way.
Learn moreRusty water, low pressure, pinhole leaks? Old galvanized pipe replaced with PEX or copper for good.
Learn moreTrusted by Neighbors
Real reviews from customers across Herkimer County and the Utica area — for technicians like Andrew, Jason, and Steve.
“I called this company in a sewer emergency we just recently had at our home. They answered right away and sent Jason out within the hour. Highly recommended. Professional and explained the whole process.”
“Thank you Roto Drains. I've experienced great, on-time service. The plumbers were very knowledgeable — they figured out exactly what the problem was, what caused it, and took care of it, explaining every step of the way. They work efficiently and clean, and I appreciate the reasonable pricing. A hard-working team that knows their job well. Very professional.”
“Andrew is a very kind and professional employee! He went right to the job and was finished in a very timely manner. I highly recommend Roto Drains!”
Local Questions
Fill out the form for a free estimate, or call (207) 419-2600 for 24/7 emergency service. We'll give you an honest ETA — no vague promises.
Tell us what's going on and we'll be in touch fast.
Call (207) 419-2600
Slow drain or flooded basement, midday or midnight — Roto Drains answers and shows up ready to work.